EMPLOYMENT OPPORTUNITIES

Good Shepherd Housing & Family Services is currently hiring for the following positions:

Community Case Manager (CCM)

POSITION DESCRIPTION:

The CCM works with residents in our Apartments-Budgeting-Counseling (ABC) Housing Program, the signature housing and services programs within GSH. The goal of the ABC Housing Program is to help families and individuals become self-sufficient and stably housed. The CCM helps clients recognize their ability to become self-sufficient by assisting them with short-term and long-term action plans, budget creation and credit management, and referrals to community resources. The CCM is in contact with clients on a consistent basis and measures client progress at specified intervals.

A full-time, nonexempt hourly position, reporting to the VP/COO, the position’s responsibilities and duties include:

  • Providing case management services to the clients, including formulation of goals, budgets and action plans that guide clients to self-sufficiency and stable housing;
  • Working with the clients on progress toward goals including client follow through on individual action plans and budgeting;
  • Utilizing approaches from social work techniques that enhance service delivery;
  • Conducting regular reassessment of individual action plans, client progress and metrics, and evaluating and modifying existing goals as appropriate;
  • Working with Housing Services Coordinator to offer clients financial literacy courses;
  • Providing service referrals to other providers and County government resources, as needed, for the resident households;
  • Utilizing social services online platform (Apricot) to complete intakes, assessments, measurements of client progress, tracking of progress, reporting, and case notes;
  • Efficiently and effectively collaborating with professionals in the community in order to ease transitions and overcome barriers to accessing needed services and supports;
  • Meeting work plans and goals developed with the VP/COO for performance and delivery of services;
  • Coordinating the delivery of service with other staff in biweekly service team meetings.
  • Other client or organization activities as priorities arise.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES;

  • Ability to work in a team environment.
  • Ability and desire to engage at-risk or homeless clients and develop trusting relationships.
  • Knowledge of the principles and practices of case management, including social work values, ethics and client confidentiality standards.
  • Excellent financial literacy skills including:

–Knowledge of good budgeting practices and the ability to teach those to others.

–Understanding of what creates a better credit score and steps people can take to improve their scores.

  • Demonstrates knowledge of direct services and available community resources, preferably within Fairfax County.
  • Knowledge of current social service, homeless, and housing issues and methods/approaches to address issues.
  • Ability to analyze case information and to reach sound decisions on the basis of such information.
  • Ability to communicate clearly and concisely, both orally and in writing.
  • Ability to use computer databases and technology tools to establish and maintain case records and to facilitate data collection.
  • Ability to maintain professional ethics and confidentiality of client information.
  • Ability to establish and maintain effective working relationships with a variety of individuals.
  • Ability to schedule and manage workload sufficiently to meet deadlines.
  • Bachelor’s in social work or related field required.

To apply, please respond with a letter of interest, your resume and salary requirements via email at jobs@goodhousing.org. On all email submissions, please include “GSH Community Case Manager” in the subject line.

Please do not phone the office with inquiries.

Database and Events Assistant

SUMMARY

An essential member of our three-person Development Team, the Database and Events Assistant is responsible for supporting the Director of Development in pursuit of GSH’s development goals. Specifically, the assistant oversees the donor database, to include gift entry, reports, constituent management, and stewardship. Additionally, the assistant will help increase charitable gift revenue by supporting the planning and execution of fundraising events, including, among others, the annual gala and golf tournament.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

  • Supports the Development Office in the management and maintenance of donor databases and donor records, gift and pledge processing and reminders, and stewardship activities.
  • Maintains the entry, storage, accessibility, confidentiality and accuracy of all donor and gift records.
  • Supports the Development Office’s administrative, clerical, and donor stewardship functions, including opening, processing, preparing, and sending thank you letters for all donations.
  • Is responsible for preparing and sending regularly scheduled newsletters and updates to donors and supporters.
  • Is responsible for preparing reports and summaries of the Development Office’s fundraising progress for the Board of Directors, management and funders.
  • Supports the Development team in planning and logistics for all fundraising events.
  • Assists with social media activities and updates.
  • Supports the professionalism of the organization, integrity of internal office procedures and prompt and professional donor services.
  • Additional duties, as assigned.

Key Experience

GSH is looking to hire a Development Assistant who has the following experience and skills, at a minimum:

  • 2-3 years of fundraising, business development, or database management experience.
  • An ability to learn database systems to track fundraising efforts. Experience in the Bloomerang platform a plus.
  • Proven knowledge of efforts related to donor outreach, mailings, personal solicitations, internet fundraising and special events/programs.
  • Proficiency with Microsoft Office Suite and Google Docs.
  • Superior written and verbal communication skills.
  • Strong attention to detail and follow-through.
  • Graphic design/video editing experience a plus.
  • Special event management experience preferred.
  • Self-starter with little need for close supervision.
  • Ability to work effectively on a small team and across functional organizational lines
  • Ability to work flexible hours, including occasional evenings and weekends, especially during the time leading up to fundraising events.

A non-exempt, entry-level, hourly position with 40 hours/week work requirements. Salary is competitive and commensurate with education/experience. GSH is an equal opportunity employer.

HOW TO APPLY

To apply, please respond with a letter of interest, writing sample, your resume and salary requirements via email at development@goodhousing.org. The writing sample should either be a fundraising appeal letter or a blog post on an affordable housing related issue, not to exceed 400 words. On all email submissions, please include “GSH Database and Events Assistant” in the subject line.

Please do not phone the office with inquiries.