Good Shepherd Housing & Family Services is currently hiring for the following positions:

Financial Assistance Coordinator (20 hours/week)

The Financial Assistance Coordinator (FAC) position administers the direct financial assistance program within Good Shepherd Housing.  The direct financial assistance program provides support to low-income families and individuals undergoing a short-term crisis that is affecting their ability to pay their rent or utilities.  The assistance will help bridge the recipient through the short-term crisis, returning them to housing stability.

A nonexempt hourly position, with 20 hours/week work requirements, and reporting to the Vice President/COO, the following responsibilities and duties pertain to this position:

  • Assessing applicants, and determining the scope and depth of their short-term housing crisis, and evaluating the amount of one-time emergency financial assistance needed to maintain their housing;
  • Coordinating packages of assistance with other agencies, particularly Fairfax County’s Coordinated Services Planning, to reduce duplication and optimize the amount of assistance;
  • Completing in-take and assessment using Apricot, GSH’s in-house online client management services platform;
  • Verifying intake information, requesting checks from the GSH Finance Manager, and obtaining approval for all check issuances from the GSH Vice President/COO;
  • Connecting clients to other agencies or community-based resources — such as other nonprofit programs, food banks, basic needs provider, health, educational or vocational programs— which will assist and support them in sustaining their housing;
  • Maintaining confidential client files in hard copies and our online platform, Apricot;
  • Providing reports to the Vice President/COO and to Fairfax County to track trends and measure program outcomes;
  • Working with other staff to ensure that applicants who need more than emergency assistance can apply for housing at GSH if appropriate;
  • Meeting workplans and goals developed with the supervisor for performance and delivery of services;
  • Assisting other programs within GSH as needed to help the GSH team meet organization goals and serve residents and the community;

The ideal candidate will:

  • Demonstrate extensive knowledge of local community issues, resources, and services, as well as landlord-tenant law and housing regulations. 
  • Have experience in direct client services.
  • Possess demonstrable proficiency using computers and Microsoft Office Suite, with preference for candidates familiar with the online services platform Apricot. 
  • Hold a 4-year college degree.


English is required, bilingual in Spanish would be a plus.


To apply, please respond with a letter of interest, your resume and salary requirements via email at jobs@goodhousing.org. On all email submissions, please include “GSH Financial Assistance Coordinator” in the subject line.

Please do not phone the office with inquiries.